Generations later passionate fans remain loyal to the iconic silhouette, while trendsetters appreciate its authenticity. Anything listed as new has never been used, if you see something in the picture that looks like a scratch, it's NOT!
Sometimes the camera picks up reflections. If it doesn't say NIB=New In Box, or comes with a box, or doesn't show your item in a box, you can assume it doesn't come with one. If you don't see a box listed, and you would like one, just leave us a message.
Any such product that is no longer in production and cannot be repaired will be replaced by a comparable Cross product. The Cross guarantee extends our assurance of a lifetime of writing pleasure to every owner of a Cross writing instrument.
If you are returning for what is deemed to be "NOT a good reason" IE.. Buyers remorse, you found them cheaper elsewhere, you decided you didn't want them, you didn't know how to operate your item correctly, etc... If we don't have a replacement, We will issue credit for JerrysPens merchandise.